The Employee Loyalty Infographic

Why good people join you, and why they stay

Purpose has become a deciding factor in hiring and retention. Here is the evidence, on one page.

Gen Z and millennials will soon make up roughly two-thirds of the workforce. Here’s what they expect.

Purpose is a threshold, not a perk

From Deloitte’s 2025 survey of 23,482 workers across 44 countries:

89% / 92%

of Gen Z (89%) and millennials (92%) say a sense of purpose is important to their job satisfaction and well-being.

Deloitte 2025 Gen Z and Millennial Survey

44% / 45%

have already left a role because it lacked purpose. Around 40% have rejected an employer over values.

Deloitte 2025 Gen Z and Millennial Survey

50% to 200%

of an employee’s annual salary: the typical cost of replacing them, counting recruiting, onboarding, and lost productivity. One preventable departure is a major financial event for a small business.

Society for Human Resource Management (SHRM)

What purpose-led businesses get back

When employees believe in what the business stands for, the returns show up on the payroll math:

40%

higher employee retention at purpose-led companies.

Deloitte via Benevity

52%

lower likelihood of leaving among new hires engaged in purpose programs.

Benevity Impact Labs

2×

more likely to recommend their employer to job seekers when employees volunteer through the business.

Ares Management, 2023

And it reaches your customers too

Engaged teams don’t just stay. They change what customers experience:

23%

higher profitability for highly engaged teams, with 18% greater productivity and 10% more customer loyalty.

Gallup

78%

of people trust their own employer more than almost any other institution. Proud employees are your most believed voice.

Edelman Trust Barometer, 2026

The same purpose that wins customers keeps your team.

A business that visibly stands for something in its community gives good people a reason to join, a reason to stay, and a reason to say so.

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